Access to banking should be inclusive to all. We’re dedicated to ensuring individuals with disabilities can navigate and use our services with confidence and ease. That’s why we provide a range of accommodations designed to make every aspect of banking more accessible and user-friendly—and we’re actively working to expand our ADA-compliant services to further enhance the experience for every client.

Branches

• Accessible entrances for those with mobility impairments
• Reserved accessible parking spaces 
• Curb cuts and ramps to ensure smooth access from parking areas to entrances
• Teller stations include an ADA accessible desk that accommodates height and reach requirements for people with mobility impairments

Some branches may not yet include full physical accessibility features, but we are continuously enhancing our facilities to meet and exceed accessibility standards and better serve all customers. 

ATMs

• Braille signage for easy navigation by visually impaired users
• Tactile keypads and audio jacks for audio output with text to speech functionality 
• Appropriate height and reach requirements for people with mobility impairments
  

Digital Banking

• High contrast screens and adjustable display readability for low vision

Online Experience

At First State Community Bank, we are committed to making our website accessible and inclusive for all users, including individuals with disabilities. We believe in equal access to digital information and are actively working to bring our website into full compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility.

Your Experience Matters to Us

During this transition, we appreciate your patience and understanding. We’re committed to creating a welcoming and accessible banking experience for everyone. If you have questions about accessibility, need assistance, or would like to request specific accommodations, we’re here to support you every step of the way. 

Phone: 877-955-3722