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Fraud Prevention

Protecting your privacy is important to us, and at First State Community Bank, we take measures to ensure your information is secure. We are dedicated to preventing unauthorized access to customer information and are committed to taking appropriate action to protect against fraud.

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Key Security Tips

Protect yourself and your financial information from fraudsters and cybercriminals by following these safe banking tips.

 

Sign up for banking alerts: Protect your hard-earned money by staying on top of your finances with FSCB alerts. Setting up card alerts can help you monitor account activity and flag any suspicious transactions.
Know how to spot phishing attempts: Phishing is one of the most common ways cybercriminals attack. Don’t reply or click on any links in unsolicited or suspicious emails or texts.
Pick strong & unique passwords: Create a different password for each of your online accounts. Don’t use birthdays, anniversaries, pet’s or children’s names, or common phrases like “password” or 123456. Instead, use complex phrases that are at least 8 characters long. Your passwords should include upper and lowercase letters and special characters (numbers and symbols).
Use multi-factor identification: Enabling multi-factor authentication is the best way to prevent fraudsters from pretending to be you. This multi-step account login process requires users to enter more information than just a password. It may require sending a code to your phone via text or scanning your fingerprint.
Secure your devices: Update your computer table and phone regularly, as well as any antivirus and firewall software. Use strong privacy settings on your devices to avoid popups and unsafe websites.

Have you heard of our Mastercard ID Theft Protection product?

FSCB has partnered with Mastercard® to provide ID Theft Protection on qualifying accounts as an added layer of security.

Set Up Account Security Alerts

Enroll in our digital banking platform to stay informed by setting up alerts and easily monitor your accounts via email, phone, or text messages.

Step 1:

Under the menu tab, click settings.

How to Report Fraud

Notice unusual activity on your account?

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Visit FTC.gov and report the scam.

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Contact your bank by calling the number on the back of your card.

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Call your local law enforcement to report the crime and obtain a police report.

If you have concerns about a phone call, text, or email from an unknown individual or company, be cautious and give the individual/company a call back to a known and verified phone number to ensure the legitimacy of the request.

Frequently Asked Questions

Not Sure Where to Start?

Call Us

Monday - Friday: 8:00 am - 10:00 pm
Saturday - Sunday: 8:00 am - 5:00 pm
Message Us

Send our customer service team a message and we will get back to you.
Visit Us

Come by a local FSCB branch to speak with us in person.

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